Title VI Complaint Procedures

Title VI complaint procedures, these procedures apply to all complaints filed under Title VI of the Civil Rights Act of 1964, including its Disadvantaged Business Enterprises (DBE) and Equal Employment Opportunity (EE)) components.  Section 504 of the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1987, and the Americans with disabilities Act of 1990, relating any program or activity administered by Gateway or its sub-recipients, consultants, and/or contractors.  Intimidation or retaliation of any kind is prohibited by law.

These procedures do not deny the right of the complainant to file formal complaints with other state or federal agencies, or to seek private counsel for complaints alleging discrimination.  These procedures are part of an administrative process that does not provide for remedies that included punitive damages or compensatory remuneration for the complainant.  Every effort will be made to obtain early resolution of complaints at the lowest level possible.  The option of informal mediation meeting(s) between the affected parties and the Title VI Coordinator may be utilized for resolution, at any state of the process.  The Title VI Coordinator will make every effort to pursue a resolution to the complaint.  Initial interviews with complainant and the respondent will request information regarding specifically requested relief and settlement opportunities.

Title VI – Gateway Industries – Notice to Public


Gateway Industries of Eldon, Inc. hereby gives public noticed that it is the policy of the agency to assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, Executive Order 12898 on Environmental Justice, and related statutes and regulations in all programs and activities.

Title VI requires that no person in the United States of America shall, on the grounds of race, color, sex, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which Gateway receives federal financial assistance.  Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with Gateway.  Any such complaint must be in writing and filed with Gateways Title VI Coordinator within one hundred eight (189) days following the date of the alleged discriminatory occurrence.

Industries of


For More Information:

Gateway: for information on Gateway’s Title VI Plan, procedures, or related issues, contact Rebecca Hedrick at gatind@att.net or 573-392-4405.

How to file a Complaint

You may file a signed, written complaint 180 days of the date of the alleged discrimination. The complaint should include:

  •  Your Name, address and contact number. If you are filing on behalf of someone else, also include their name, address, contact number and your relation to that person.
  •  The name and address of the agency, institution or department you believe discriminated against you.
  •  How, why, and when you believe you were discriminated against. Include as much specific, detailed information as possible about the alleged acts of discrimination, and any other relevant information. 
  • The names of any persons, if known, who Gateway Industries can contact to clarify your allegations.
  • Your complaint must be signed and dated.

Please direct you inquiries and complaints to.

Gateway Industries of Eldon

Attn: Title VI Program Coordinator

​1204 E. North St.

Eldon Mo, 65026